Parts Counter Sales

Performance Truck is an Equal Opportunity Employer

Why Performance Truck?

We offer competitive wages, career advancement and opportunity. As one of the top Kenworth/Mack dealerships in our region, we are looking for the best talent to grow our network.

Benefits

  • Medical packages
  • Dental packages
  • Vision packages
  • 401K plans
  • Short Term disability
  • Long Term disability
  • Paid Vacations, Sick and Holidays
  • Free OEM Training (Kenworth or Mack Trucks)

SUMMARY

Sells a variety of parts to customers over the counter or on the phone. Provides top-notch assistance to customers in selecting the proper parts needed. Stocks and tracks inventory.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customer of companion parts requirements and specials, and ensures the customer is exposed to the full product line.
  • Answers phone calls courteously, providing prices quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies Parts Manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Replenishes assigned inventory daily.
  • Assists Outside Sales Representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Participate with the Parts Manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS

  • High School Diploma or 3-5 year related work experience.
  • Trailer Parts knowledge a plus.
  • Must be customer service oriented and able to interact with the public and vendors in a professional manner.
  • Ability to work efficiently in a fast-paced environment and be detailed-oriented with good organizational skills.
  • Basic knowledge of computer/data entry and Microsoft Word, Excel, Outlook.
  • Must have good math skills; ability to calculate figures and amounts such as discounts and percentages; ability to handle cash transactions accurately.
  • Must be able to effectively communicate both verbally and in writing with internal and external customers.
  • Ability to routinely lift 25-50 lbs and occasionally lift 51-100 lbs.
  • Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
  • Pre-employment drug testing and background screen applies.
  • ┬áBI-LINGUAL PREFERRED

Conclusion

Now is the time to enhance your career, not just pursue another job. Apply online today for this awesome opportunity to join a great team!

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